Rating: 1.0 / 5
Price: $348.00
- Wireless rear and upgraded front speakers
- Crystal Amp Pro
- Eco Power System
- Advanced ASC
- Smart Volume
Product Description
wireless rear and upgraded front speakers, Crystal Amp Pro, Eco Power System, Advanced ASC, Smart Volume… More >>
Samsung HT-C650W Home Theater System
Related posts:
- My Dream Home Theater System!
- Samsung HT-BD2S Blu-ray Home Theater System Reviews
- Samsung Launches 3D Home Theater
- Samsung 2010 HDTV, Blu-ray and 3D home theater systems unveiled
- CORRECTING AND REPLACING Samsung Brings New Laptop and Upgraded Premium Multimedia Mobile Computing Line to Best Buy
- World’s First 3D Home Theater – Samsung HT-C6930W
- Samsung HT-Z320T Home theater 5.1 Ch, DVD review
- Samsung HT-X250 Theater System Part 1
- 5.1 Channel Home Theater System for HDTV, Ipod, Xbox, PS3, Xbox, Gamecube and WII With Wireless 2.4Ghz Rear Speakers Reviews
- How to Hookup DVD Home Theater System
So I could go into detail about this system (it’s decent), its sound (okay, but not great), its design/quality (looks good/feels cheap, get’s dusty easily), etc. But the thing that seems the most notable is how horrible Samsung’s customer “service” is. My remote was defective and the system’s compatibility with my Samsung TV wasn’t great (I know – the least they could do would be to get it to work well with their own products!). It took me more than a dozen calls to get to their Tier 3 technical support, and still they couldn’t resolve all the issues with this system. Along the way their customer “service”:
-Lost my work ticket 3 different times
-Failed to write down the details of my problem so I had to explain it to each new person I was passed to
-Ordered me the wrong remote (twice)
-Lacked proper documentation for system (I stopped counting the times they told me to try changing the batteries)
The bottom-line is don’t buy this system. Its compatibility my Samsung HDTV isn’t great, the user interface is clunky and confusing, the sound quality is only okay, and if anything goes wrong, you will spend a year of your life dealing with Samsung’s customer “service.”
Rating: 1 / 5